Payments, pricing, and security

1. CURRENCY

All prices and payments made on the website microcemento-store.com are expressed in euros (€).

2. PRICES

Prices published on the website include applicable VAT, unless otherwise indicated by current legislation.

Before completing the order, the customer clearly sees:

· price of selected products;

· any applicable discounts;

· shipping costs;

· total amount to pay.

No additional costs not clearly communicated before order confirmation will be requested.

3. ACCEPTED PAYMENT METHODS

We accept the following payment methods:

· Visa

· Visa and Mastercard are the only payment methods available during checkout.

The actually available methods are shown during checkout.

4. PAYMENT SERVICE PROVIDER

Payments made on the website are processed through an authorized payment service provider using the procedure available during checkout.

5. CUSTOMER SECURITY

Microcemento Store never requests via email or phone:

· full payment card number;

· CVV code;

· password;

· temporary bank authentication codes.

If you receive a suspicious communication using the name Microcemento Store, please contact us directly using the contact details published on the website.

6. SHIPPING COSTS

The applicable shipping costs are:

· orders equal to or greater than €165: free standard shipping;

· orders less than €165: fixed shipping cost of €20.

7. REFUNDS

When a refund is due according to the applicable policy, the amount is returned using the same payment method used for the purchase, unless otherwise expressly agreed with the customer.

The time required for the refund to be visible may depend on the payment circuit or the customer's banking institution.

8. CONTACTS

E-mail: info@microcemento-store.com
Phone: +39 333 962 8946